Forum Programme - World Franchise Conference

Forum Programme

WORLD FRANCHISE FORUM

Place: CEC Expocentre pavilion 5, WTC

09:00–10:00

Forum and Expo participant registration

Place: CEC Expocentre pavilion 5, WTC

13:00—14:00

WFF AND MOSCOW FRANCHISE EXPO 2018 OPENING

Place: CEC Expocentre pavilion 5

10:00–11:30

WFF AND MOSCOW FRANCHISE EXPO 2018 OPENIN

Place: Expocentre pavilion 5

Speakers:
Sergey Bednov, CEO, Expocentre
Anton Danilov-Danilyan, Co-Chairman, Delovaya Rossiya All-Russian Public Organization
Elena Dybova, Vice President, Chamber of Industry and Commerce of the Russian Federation
Michael Eyre, Chairman, WFC Expert Council; Chairman, European Franchise Federation; Member of the Board of Directors, British Franchise Association
Denis Kravchenko, Deputy Chairman of the State Duma Committee of the Federal Assembly of the Russian Federation on Economic Policy, Industry, Innovative Development and Entrepreneurship
Samson Samie Lim (Philippines), Chairman Emeritus, Philippine Franchise Association; Official Delegate, Asia-Pacific Franchise Confederation
Josh Merin (USA), Vice President, International Franchise Association
Sergey Morozov, Governor of the Ulyanovsk Region
Agnessa Osipova, President, Russian Franchise Association
Alexander Ostrovsky, General Director, Invitro Independent Laboratory
Igor Pavlov, Deputy CEO, Roscongress Foundation
Andrey Slepnev, CEO, Russian Export Center (REC)
Sergey Sobyanin, Mayor of Moscow
Vladimir Strashko*, General Director, Chairman of the Management Board, World Trade Center
Viktor Yevtukhov, Secretary of State – Deputy Minister of Industry and Trade of the Russian Federation
Hatem Zaki, Head, WFC General Secretariat; Executive Director, Egyptian Franchise Development Association (EFDA)

12:00–13:00

Break

WORLD FRANCHISE FORUM – PANEL SESSIONS

Place: WTC – CONGRESS HALL

13:00–13:30

Welcome address from the Government of the Russian Federation and members of the World Franchise Council

13:00–14:30

Panel session: ‘Franchising as a Driver of the Global Economy and an Instrument of International Cooperation’ to be attended by members of the Government of the Russian Federation and representatives of franchise associations

Place: Congress Hall

Invited panellists:
Moderator Dmitry Kiselev, CEO, Russian International Information Agency Rossiya Segodnya
Elena Dybova, Vice President, Chamber of Industry and Commerce of the Russian Federation
Michael Eyre, Chairman, WFC Expert Council; Chairman, European Franchise Federation; Member of the Board of Directors, British Franchise Association (UK, Manchester)
Sergey Kanavsky, Executive Secretary, Shanghai Cooperation Organization Business Council
Galina Karelova*, Deputy Chairman of the Federation Council of the Federal Assembly of the Russian Federation
Anton Koltsov*, First Deputy Governor, Vologda Region; Chairman of the Government of the Vologda Region
Samson ‘Samie’ Lim (Philippines), Chairman Emeritus, Philippine Franchise Association; Official Delegate, Asia-Pacific Franchise Confederation
Sergey Morozov*, Governor, Ulyanovsk Region
Boris Nuraliev, Director, 1C
Agnessa Osipova, President, Russian Franchise Association
Vladimir Platonov, President, Moscow Chamber of Industry and Commerce
Viktor Yevtukhov, Secretary of State – Deputy Minister of Industry and Trade of the Russian Federation
Dmitry Zubov, Chairman of the Board, Centrosoyuz

14:30–15:15

Panel session: ‘State Support for Small and Medium Enterprises at National and Regional Levels’. Export development and international integration. Russian Export Center Support Programs

Place: Congress Hall

Invited panellists:
Alexander Braverman, General Director, Federal Corporation for the Development of Small and Medium Enterprise
Anton Danilov-Danilyan, Co-Chairman, Delovaya Rossiya All-Russian Public Organization
Alexei Fursin, Department of Science, Industrial Policy and Enterprise of the City of Moscow
Nonna Kagramanyan, Vice President, Head, International Activity Directorate of Delovaya Rossiya All-Russian Public Organization
Alexander Kolobov, President, Galereya Aleks (Shokoladnitsa chain)
Agnessa Osipova, President, Russian Franchise Association
Vladimir Platonov, President, Moscow Chamber of Industry and Commerce
Susan Su (China), Director, China Chain Store & Franchise Association
Valentin Timakov, CEO, Agency for the Development of Human Capital in the Far East
Andrey Vanin, CEO, Delovaya Sreda
Vladimir Yefimov, Minister of the Government of Moscow, Head, Department of Economic Policy and Development of the City of Moscow
Viktor Yevtukhov*, Secretary of State – Deputy Minister of Industry and Trade of the Russian Federation

15:15–15:30

Coffee Break

15:30–16:00

Russian-Asian Partnership

Place: Congress Hall

Invited panellists:
Albert Kong (Singapore), Member of the Board of Directors, International Cooperation
‘Franchising Trends in ASEAN’
Alexander Ostrovsky, General Director, Invitro Independent Laboratory
Suren Vardanyan, Vice President, Moscow Chamber of Industry and Commerce
Samson ‘Samie’ Lim (Philippines), Chairman Emeritus, Philippine Franchise Association; Official Delegate, Asia-Pacific Franchise Confederation
Susan Su (China)
‘Status of Chinese franchises’

16:00–16:30

Russian–European Franchising Integration

Place: Congress Hall

Invited panellists:
Eduardo Abadia (Spain), General Director, Spanish Franchise Association (AEF),
‘Spanish Brands Around the World’
Nikita Bantsekin, Member of the Management Board, Head of PR and International Activity Directorate, SME Corporation
Simon Bartolomeo (UK), WFC Vice Secretary, Finance, member of the Executive Council for Foreign Affairs, British Franchise Association
Rudem Gaziev, General Director, Gemotest Laboratory chain
Nonna Kagramanyan, Vice President, Head, International Activity Directorate of Delovaya Rossiya All-Russian Public Organization
Olga Trubacheva, World Business Channel
Sotiris Yanakakis (Athens, Greece)
‘International Franchising: Business and Legal Issues’
Chantal Zimmer (France), General Director, French Franchise Federation (FFF)
‘The Value of the European Code of Ethics for Franchising’

16:30–17:30

‘Global Trends in Franchising’ – attended by owners of leading concepts from Russia and elsewhere

Place: Congress Hall

Invited panellists:
Olga Bludovskaya, General Director, Subway Russia Company
Jason Gehrke (Australia), Vice Secretary for Communications, WFC; Vice President, International Affairs, Franchise Council of Australia
‘Which economic factors impact franchising and why?
‘Five strategies to grow your franchise network’
‘Sustainable Development for Franchises’
Valery Medvedev, Managing Partner, Gorodissky & Partners Law Firm
Agnessa Osipova, President, Russian Franchise Association
Josh Merin (USA), Vice President, International Franchise Association
‘Vision As an Expert of the Risks and Advantages in Franchising in the 21st Century. Trends in Franchising in the USA’
Sergey Zaytsev, Rosinter Restaurants

Master classes taught by leading franchising experts

Place: WTC – Baikal Hall

10:00–12:00

Vitaly Dmitriev, Development Director, Donuts Project ‘How to Start an Efficient Coffee House. Steering to Avoid Hidden Snags’ Vasily Kalinkin, Head, Investment Raising and Support Department of the City of Moscow ‘Review of Municipal Properties Available to Franchisees

Place: Baikal Hall

‘How to Start a Franchise Business’ training sessions

Place: WTC – Biryusa Hall

10:00–12:00

Stiva Aralov, Head of Franchising, Mosigra Viktor Golubev, Derzhi Marku ‘Business quality management system. Quality standards control. Service is priority number one!’ Oleg Protopopov, Franchising Director, Subway Russia Franchising Company ‘Franchise selling system in Russia’s regions’

Place: Biryusa Hall

WORLD FRANCHISE FORUM

Place: WTC, Congress Hall 1

10:00–11:00

Panel session: ‘Franchising as a Key Driver for the Development of Small and Medium Enterprise in Russia’

Place: Congress Hall 1

Panel session: ‘Franchising as a Key Driver for the Development of Small and Medium Enterprise in Russia’
Moderator:
Yuri Sharandin, Vice President, Moscow Chamber of Industry and Commerce
Invited panellists:
Irina Abramova, Executive Director, Association of Entrepreneurship Organizations of the Republic of Bashkortostan
Olga Bludovskaya, General Director, Subway Russia Franchising Company
Alexander Braverman, General Director, Federal Corporation for the Development of Small and Medium Enterprise
Anton Bulanov, Corporate Communications and Marketing Director, Invitro
Elena Dybova, Vice President, Chamber of Industry and Commerce of the Russian Federation
Kirill Ilyichev, General Director, ANO Moscow Export Center (MEC)
Maxim Parshin, Director, Department for the Development of Small and Medium-Sized Businesses and Competition, Russian Ministry of Economic Development
Andrey Zheleznyakov, General Director, GBU Moscow Small Business

11:00–12:00

Panel session: ‘Franchising for Regional Development. Franchising for Single-Company Towns. Investing in Infrastructure Improvements. Regional Brands. New Directions for Development. Designing the Future’

Place: Congress Hall 1

Invited panellists:
Yulia Bogushevskaya, General Director, Franchising Intellect
Igor Chernogolov, President, Penetron Russia Group; Member of Presidium, OPORA RUSSIA All-Russian Public Organization of Small and Medium Businesses
Natalya Davydova, Director, Enterprise Support Foundation of the Irkutsk Region
Sergey Gritsay, First Deputy Chairman, Council of Centrosoyuz of the Russian Federation
Natalya Ibragimova, Director, VEB Regional Policy Department
Olga Ilyinova, Association Director, Micro-Credit Company
Kursk Region Enterprise Support Foundation
Natalya Larionova, Member of the Management Board, Secretary of State – Deputy General Director, SME Corporation
Pavel Noskov, General Director, Perm Territory Investment Development Agency
Konstantin Polyakov, Head, Project Office of the Agency for the Development of Human Capital in Russia’s Far East; General Director, Hectare Online
Milana Privalova, Director and Founder, Simbirsk Atelier Chocolate Workshop
Evgeny Ryzhov, Head, Department of Internal Trade, Light Industry and Consumer Market Development, Russian Ministry of Industry and Trade
Olesya Teterina, Deputy Director, Department for the Development of Small and Medium-Sized Businesses and Competition, Russian Ministry of Economic Development

13:00–14:00

Franchising, a Reliable Guarantee of Active Development of Small and Medium Enterprise in Moscow. ‘Made in Moscow’ Programme

Place: Congress Hall 1

Invited panellists:
Kirill Ilyichev, CEO, Moscow Export Center
Vasily Kalinkin, Head, Investment Raising and Support Department of the City of Moscow
Leonid Kostroma, Head, GBU Moscow City Investment Agency
Algirdas Maniushis, Vice Chancellor, Moscow International University – Moderator
Maxim Trubnikov, Regional Development and Franchising Director, Shokoladnitsa
Igor Zharkikh, General Director, Lechu.ru chain of medical centres
Andrey Zheleznyakov, General Director, Small Business of Moscow

14:00–15:15

Delovaya Sreda section: ‘Youth Coins Franchises’

Place: Congress Hall 1

Igor Nosov – (confirmed, +7 909 500 50 05)
Yevgeny Larionov, Founder, Coffee and the City national cafe chain
Oleg Protopopov, Franchising Director, Subway Russia
Igor Stoyanov, Russian entrepreneur; Owner and President, Persona chain of image laboratories
Sergey Brykov, Co-Founder and Co-Owner, Kinder-Quest; Co-Owner, (Franchisee) of a ballet school chain in Moscow and Novosibirsk; Co-Owner of the Leader Generation Entrepreneurship School for Children
Konstantin Suntsov, Owner of several major hairdresser chains Pryadki v Poryadke (formerly Bigudi, Modnye Lyudi beauty salons, and Shokolad tanning clubs

15:15–15:30

Coffee Break

15:30–16:30

Franchising in a World of Digital Economy

Place: Congress Hall 1

Invited panellists:
Iliya Dimitrov, Executive Director, Association of E-Trading Platforms
Vadim Kulikov, First Deputy General Director, Chief Engineer, Technology Development Agency
Anna Nesterova, Chairperson, Board of Directors, Global Rus Trade, Chairperson, Delovaya Rossiya Financial Markets Committee
Boris Nuraliev, Member of the Board of Directors, RFA, Founder, 1C
Alexander Smolin, Expert on Franchise Chain Development and Management

16:30–17:30

Panel session: ‘Development of Franchising in Russia. Faces of Franchising’

Place: Congress Hall 1

Invited panellists:
Yulia Bogushevskaya, General Director, Franchising Intellect
Anton Bulanov, Corporate Communications and Marketing Director, Invitro
Mikhail Faynberg, General Director, Franchising Academy
Rudem Gaziev, General Director, Gemotest Laboratory
Alexander Kolobov, President, Galereya-Aleks (Shokoladnitsa chain)
Timur Lanskoy, Founder, Chaikhona 1 restaurant chain
Boris Nuraliev, Member of the Board of Directors, RFA; Founder, 1C
Agnessa Osipova, President, Russian Franchise Association (RFA)
Sergey Popilyuk, Founder and Owner of Russia’s first medical franchise, AMD Laboratories
Sergey Rak, Chairman of the Board of Directors, Development Director, Stardog’s
Roman Ershov, General Director, Askona Group
Sergey Zaytsev, President and CEO, Rosinter Restaurants Holding

17:30–18:00

Awards ceremony

18:00–18:30

Announcement of results. Forum closing session

WORLD FRANCHISE FORUM

Place: WTC

10:00–11:00

Franchising and Women’s Enterprise. Franchising in the Beauty and Fitness Industry

Place: Congress Hall 2

Invited panellists:
Evgeniya Belonoschenko, Founder, Baby Club chain
Tatyana Gvilava, President, ‘Women in Business’ All-Russian Public Organization
Yelena Korostylyova, Co-Founder European Chain, Tonus-Club
Olga Leontyeva, Director, Belfranchising Association of Franchisors and Franchisees (Republic of Belarus)
Veronika Peshkova, Member of the Management Board, Women’s Enterprise Development Committee, OPORA RUSSIA All-Russian Non-Governmental Organization of Small and Medium-Sized Business
Eleonora Zonova, Franchise Project Manager in Russia, Salon Co-owner, BABOR BEAUTY SPA

11:00–12:00

Mentorship and Youth Enterprise

Place: Congress Hall 2

Invited panellists:
Sergey Kalendzhyan, Director, Higher School of Corporate Management, Academy of National Economy
Dmitry Gerasimov, Deputy Director, Russian Centre for Promoting Youth Enterprise
Natalya Kravchenko, Deputy Director of Project Division, Agency for Strategic Initiatives
Algirdas Maniushis, Vice Chancellor, Moscow International University
Roman Shkut, Director, Moscow Youth Employment Centre
‘A New Format for Providing Public Services in the Area of Employment’
Boris Tkachenko, Director, Youth Business Programme; General Director, Mentorship Institute
Dmitry Yurkov, General Director, Synergy Digital agency; Marketing Director, Synergy University

13:00–14:30

Social Franchising. Medical and Educational Franchising. Social Franchise Contests. Announcement of results. Awarding prizes to winners

Place: Congress Hall 2

Invited panellists:
Stiva Aralov, Head of Franchising, Mosigra
Yuri Belonoschenko, Founder, Baby Club chain
Rudem Gaziev, General Director, Gemotest Laboratory chain
Eduard Gulyan, Member, General Council, Delovaya Rossiya
Elena Malysheva, Therapist, Cardiologist, Teacher, Doctor of Medical Sciences, Professor, Director, and Moderator
Yuri Mikhaylichenko, Vice President, RFA
Sergey Popilyuk, Founder and Owner of Russia’s first medical franchise, AMD Laboratories
Irina Serbina, Chairperson, Social Sphere Innovation Center
Igor Zharkikh, General Director, Medical Consulting Group
Yulia Zhigulina, Executive Director, Our Future Foundation
Natalya Zolotaryova, Vice Chancellor, Russian State Social University

Participating in the awarding of contestants: Ekaterina Malandiy, Head, Small Business Development and Sales Department, Uralsib Bank

14:30–15:15

Intellectual Property Protection Practice in Franchising

Place: Congress Hall 2

Invited panellists:
Pavel Katkov, Katkov & Partners
Sergey Medvedev, LL.M., Senior Counsel, Gorodissky & Partners
Yuri Mikhaylichenko, Vice President, RFA
Ekaterina Smirnova, LL.M., Head, Intellectual Property Practice, Kachkin & Partners

15:15–15:30

Coffee Break

15:30–16:15

Innovations in Financial Services Banking Products for Franchising

Place: Congress Hall 2

Invited panellists:
Dmitry Golovanov, Chairman of the Management Board, Member of the Supervisory Committee, SME Bank
Ernesto Gonzalez, Senior Vice President, Development, Rosinter Restaurants Holding, Moderator
Yaroslav Lissovolik, Managing Director for Research – Chief Economist, Eurasian Development Bank
Igor Loginov, Deputy General Director, Moscow Banking Union
Ekaterina Malandiy, Head, Small Business Development and Sales Department, Uralsib Bank
Andrey Vanin, General Director, Delovaya Sreda

16:15–17:00

Manufacturing Franchising. Social Franchise Contest. Announcement of results. Awarding prizes to winners

Place: Congress Hall 2

Invited panellists:
Yulia Bogushevskaya, General Director, Franchising Intellect
Igor Chernogolov, President, Penetron Russia Group; Member of the Presidium, OPORA All-Russian Public Organization of Small and Medium Businesses
Svetlana Erkenova, Advisor, UNIDO International Industrial Cooperation Center in the Russian Federation
Yuri Katsnelson, President, Russian Guild of Bakers and Confectioners
Pavel Noskov, General Director, GBU Perm Territory Investment Development Agency
Ivan Ogorodov, Director, Perm Branch NIISKh, Perm Federal Research & Development Center of the Urals Division of the Russian Academy of Sciences
Danil Solovyov, Founder, Head, Fit Service auto repair shops (Avtostat)

WORLD FRANCHISE FORUM

Place: WTC, Congress Hall 3

10:00–11:00

Made in Russia. Supporting Russian Franchise Exports at the State Level

Place: Congress Hall 3

Invited panellists:
Dmitry Bulatov, President, National Union of Food Exporters
Pier Paolo Celeste, Director, ICE Moscow Office; Head of the ICE office network in the Russian Federation, Armenia and Belarus
Alexei Kuznetsov, Head, European Studies Center; Deputy Director, E.M. Primakov IMEMO of the Russian Academy of Sciences
‘Two Complementing Strategies in Russian-European Economic Ties’
Vera Podguzova, Managing Director, External Relations and Communications
Vladimir Savchenko, General Director, CIS Economic Development Business Center
Nonna Kagramanyan or a representative, Delovaya Rossiya
Alexey Volkov, KENGURU.PRO
Elena Shifrina, Bite

11:00–12:00

Legal Aspects and Specifics of Legal Regulation of Franchising in EEU Member Countries

Place: Congress Hall 3

Invited panellists:
Yuri Bolotov, Managing Partner, Bolotov & Partners (Kazakhstan)
Ivan Kiseyev, Regional Director, Marriott International (Russia)
Sargis Knyazyan, Managing Partner, Knyazyan & Partners (Armenia); Legal Counsel, LexPatent (Belarus)
Sergey Medvedev, LL.M., Senior Counsel, Gorodissky & Partners (Russia)
Veronika Shipitsa, Lawyer, LexPatent (Belarus)

12:00–13:00

STANDING LUNCH

Place: WTC (Seliger and Valdai Halls)

13:00–14:00

Franchising in the Area of Real Estate Services and Hospitality Industry

Place: Congress Hall 3

Invited panellists:
Mikhail Grin, President for Russia, International Real Estate Federation (FIABCI)
Vitaly Kurbatov, Director of Franchising Department, Etazhi national real estate agency
Yegor Provkin, General Director, CENTURY 21 Russia
Alexei Shatalov, Development Director, Hilton
Andrey Shiplitsov, Director, Real Estate Transaction Department, Arkhmedstroy

14:00–15:15

Franchising in the Restaurant Business and Retail Existing Challenges and Opportunities for Growth

Place: Congress Hall 3

Invited panellists:
Igor Bukharov, President, Federation of Restaurateurs and Hoteliers
Ernesto Gonzalez, Senior Vice President, Development, Rosinter Restaurants Holding
Alexander Ivanov, Deputy Director, Department of Trade and Services of Moscow; Vice President, Federation of Restaurateurs and Hoteliers
Sergey Khitrov, Director, RBC Market Research analytical group
Sergey Kuznetsov, Director, Union of Independent Chains of Russia
Sergey Loktev, General Director, Spar Russia B.V.
Inga Mikaelyan, Head, RBC Research
Sergey Rak, Chairman of the Board of Directors, Development Director, Stardog’s
Maxim Trubnikov, Regional Development and Franchising Director, Shokoladnitsa cafe chain
Zhanna Vartanova, Head, Franchising and Development Department, Baskin-Robbins

15:15–15:30

Coffee Break

BILATERAL SECTIONS ON INTERNATIONAL FRANCHISING COOPERATION

15:30–17:30

International Franchising Cooperation

Place: Congress Hall 3

Invited panellists:
Araceli Regalado*, National Autonomous University of Mexico, Mexico
Susan Su (China), Director, China Chain Store & Franchise Association

Master classes taught by leading franchising experts

Place: WTC – Baikal Hall

10:00–12:00

Master classes taught by leading franchising experts

Place: Congress Hall 3

10:00–10:40 Maria Kizima, Head of Legal Department, Franchising Intellect
‘The high cost of an error. Legal aspects and case studies of franchising projects’
10:40–11:20 Polina Kirova*, Co-Founder, Rybset
‘Franchiser – a senior partner or a nanny: building and understanding relations. Issues of trust between franchisers and franchisees’
11:20–12:00 Andrey Uvarov*, Franchising Director, BABOR BEAUTY SPA in Russia
‘Success or failure? Five tools that determine the fate of your business’

13:00–15:15

Master classes taught by leading franchising experts

Place: Congress Hall 3

13:00–13:40 Nikolay Plekhanov*, Expert in asset tokenization and blockchain technology
‘Blockchain for business. A revolution or a phoney?’
13:40–14:20 Anna Eydlina, Director, External Communications Service, Baskin-Robbins.
‘New formats and ways to develop a brand on the modern market: from ice cream scoops to popsicles’
Yuri Bychkov, Founder, Thermae chain of health centres
14:20–15:00 Igor Podstolny, Marketing and Development Director, Interdesign
‘Profitable interior franchises in medium and small cities’

15:15–15:30

Coffee Break

15:30–17:30

Master classes taught by leading franchising experts

Place: Congress Hall 3

15:30–16:00 Viktor Bolshakov*, Founder, Topfranchise
‘Effective ways for promoting franchises in Russia and CIS’
16:00–16:30 Vadim Nosov*, Head, Blizkie Lyudi social services centres
‘Franchising in the social sphere. Popular globally. Promising for Russia’
16:30–17:00 Tatyana Kiseleva*, General Director, EI Deti international children’s emotional intelligence development schools
‘How to start a successful children’s emotional intelligence development school’
17:00–17:30 Anna Eydlina, Director, External Communications Service, Baskin-Robbins.
‘New formats and ways to develop a brand on the modern market: from ice cream scoops to popsicles’

‘How to start a franchise business’ training sessions

Place: WTC – Biryusa Hall

10:00–12:00

Chain development seminars

Place: Biryusa Hall

10:00–10:40 Andrey Ardatov, Head, ArkhMedStroy design and construction
‘Major franchisers’ recipe for scaling’
10:40–11:20 Georgy Banchikov, Expert on franchise management systems and the supply of goods and services to franchise chains, ‘Supporting business by the franchisor’
11:20–12:00 Anton Bulanov, Corporate Communications and Marketing Director
‘A popular brand as a basis for a successful franchise’

12:00–13:00

Break

13:00–15:15

Chain development seminars

Place: Biryusa Hall

13:00–13:40 Alexander Smolin, Expert on franchise chain development and management
‘Outlook for retail chain management at the time of emergence from an economic recession’
13:40–14:20 Danil Solovyov*, Founder, Head, Fit Service auto repair shops, Novosibirsk
‘From distribution to franchising. Make a billion on a chain of auto repair shops. The experience of a leader’
14:20–15:00 Vladislav Tsvetkov*, Federal Corporation for the Development of Small and Medium Entrepreneurship.
‘Scaling business using the new opportunities of the Business Navigator’

15:15 – 15:30

Coffee Break

15:30–17:30

Personal growth seminars

Place: Biryusa Hall

15:30–16:10 Roman Shkut, Director, GKU of the City of Moscow Youth Employment Center of the City of Moscow
‘Building an effective team’
16:10–16:40 Anton Sergeyev*, Founder, Deti na Parkete chain of dance schools
‘How we opened 122 dance schools in the space of one year’
16:40–17:20 Larisa Fusu*, Chancellor and Professor, Psychology and Psychoanalysis Institute
Yelena Ivkina, Psychoanalyst and psychoanalysis business coach; General Director, National Capital online publication
‘Say No to Professional Burnout’ workshop. How to spot and deal with professional burnout.